When I think about innovation in the office, one of my touchstones has been shortening the feedback loop during a project.
At my previous job, I borrowed and instituted the idea of post mortems after every major project issuance to discuss what went well, what went wrong, what did we miss, and how do we improve.
With this current gig, there are three potential avenues of increasing feedback between me and my consultants.
- Initiate a practice of such post mortems for each project after each issuance.
- Develop a submittal review form, a checklist to judge the quality of the issuance that was provided.
- Create a weekly project update form for the design team PMs.
All these ideas are still preliminary – just as I am to my current position. The most important thing is to develop trust with my teams so that such conversations are actually useful, but beyond that baseline, the next step may indeed be to tighten up the feedback loops.